Adrian Miller Sales Training completely customizes solutions that achieve your unique goals.

Your opportunities, advantages and barriers to success are totally unique. You deserve more than a “one-size-fits-all” approach. As you must already have experienced, those don’t work!

To achieve your brilliant business potential, you need a practical, results-driven and cost effective solution that fits seamlessly with your unique business needs and goals.

Seminars and Training Programs

Every training program that Adrian personally develops takes into account the complexity of the sales function, the unique product or service variables, multi-level staff core competencies, geographic market dynamics, industry saturation, and the competitive framework.

Adrian's programs can be delivered in person or by webinar or tele-session and are structured to accommodate any size audience including solopreneurs and small sales teams that wish to improve their sales effectiveness. (Ask us about our program specifically designed for solos and sales teams with fewer than 4 sales reps.)

Here is just a small sampling of the topics we include and since all of our programs are customized, we will develop the training solution that is just right for your needs.

Quantity AND Quality: How to Generate MORE Leads for Increased Sales

It’s simple: the better your leads, the better your sales.  In this program, we show you how an integrated, process driven approach to lead generation creates higher quality leads, and therefore: more sales.  You’ll discover how to develop a lead "pipeline" to target the right clients at the right time.

Mining the Gold in Your Existing Customer Database

How much business are you leaving “on the table”?  In this program, we'll show you how to increase client profitability and loyalty at the same time.  We’ll take a step-by-step approach that shows you how to get started, how to quantify results, and how to create and implement an ongoing "Customer Expansion" plan.

Why Us: Developing Your USP and Value Proposition

In this era of mass competition, your sales reps must clearly know and communicate WHY their product and service is the best solution.  In this program, we enable your sales reps to grasp and communicate their USP and Value Proposition – the elements that set them apart and win the sale.  After attending this program, sales reps will confidently master this essential skill.

Using Your I's:  How to Stay On the Grid With Your Prospects, Clients and Referral Sources

A commonly overlooked component of sales success is staying on the grid.  As a result, many businesses disappear from sight and never win the business or get a return on the time and energy they put into building the relationship (i.e. "You've had lunch, now what!"). In this program, we show you how to develop an effective touch point management program using the 3 I's: Information, Invitations and Introductions..

Getting to Know You: Using Probing to Uncover Buyer Needs

What do your buyers really want? What are their motives? Their goals, fears, and expectations?  You only know this by asking the right questions.  In this program, we show you how and why the right questions are the life-blood of every sales encounter.  You’ll learn how to integrate effective probing into all of your sales initiatives.

How to Handle Objections, Hesitancies or Stalls

It's a common scenario: you've probed for needs, delivered a great presentation, and are now waiting to hear positive feedback from your prospect. But…that’s not what is happening!  Instead, you’re faced with objections and hesitancies that block the sale.  What is happening here? In this program, we reveal the mysterious “push forward, pull back” dynamic that is inherent in so many sales encounters.  You’ll learn how to smoothly absorb and overcome stalls and usher prospects to the sale.

Effective Networking

“Working the room” is a skill that must be learned.  Same goes for figuring out what to do with those post-event business cards, or while “hanging out” with potential customers. In this program, we show you how to get the most out of your networking efforts.  We cover high-impact, proven tips, tricks and techniques for maximizing the networking investment and ensuring the greatest ROT (“Return On Time”).

“You Said What”: How to Communicate for Success

How you say it is sometimes more important than what you say.  In this program, we deliver a hands-on “how-to" learning experience that covers the key communication variables of: speech, tone, manner, listening, and vocabulary.  We then look at concrete tactics that immediately improve communications effectiveness both in and out of the office.

Turn Your Order-takers Into Order-makers: Cross-sell and Up-sell Techniques to Build Your Bottom Line

You’ve spent money on programs and personnel to handle inbound calls.  But have you created a pro-active selling system?  Reactive skills (order-taking) are extremely different from proactive skills (order-making).  In this program, you’ll learn how to design a high-impact proactive program that turns your order takers into revenue generators.

Woo, Win and Wow Your Clients

Prospecting isn’t enough – you have to connect the dots between marketing, winning and satisfying your customers.  In this program, we reveal powerful tactics and techniques to improve and get the most out of your marketing and sales efforts.

What to do When YOU Are the Brand

Customers don’t like to be sold; they like to buy.  And they like it even more when the sale is from someone that they like, trust and respect.  In this program, I explain clearly how prospect and customer expectations demand that you pay close attention to every aspect of the sales process, from the product or service that you are delivering, how you are delivering it, and to what happens post-sale.

Top 10 Tips for Effective Customer Service

You already have the business. So nothing else is important, right?  Wrong! What happens post-sale is every bit as important as what goes on during the sales process.  In this program, we show you results-driven tactics that immediately improves your customer care department.

Sales Strategies for Start-ups

The key first steps of your business will determine your success.  In this program, we show you how to develop your UVP (Unique Value Proposition), establish sales goals, and create a winning sales program for your company.  Whether you do all of the selling yourself or have sales reps to assist in the process, this program will provide solutions for you that meet your goals and fit your budget.

How to Build and Manage an Effective Teleservices Department

How effectively are you reaping the benefits of your teleservice department?  In this program, we show you how to get the most out of your teleservice department.  We cover the key – and often overlooked – aspects of proactively generating revenue and providing excellent post-sales customer care.  We also show you how to make informed choices on staffing, technology, training, scripting, supervision and more.

The Reluctant Salesperson: Top Tips for Sales Success

In this fast-paced program, we show the novice and experienced (but reluctant!) salesperson how to experience confidence and comfort in selling.

You ARE How You Sound: Communication Techniques that Win Sales

How you say something can be as important – or more important – than what you say. In this program, we deliver techniques that help leverage the impact of your words and voice.

How to Work Your Trade Show for Maximum Results

What is your trade show ROI?  Are you spending more than you’re getting back?  In this program, we show you a variety of initiatives that lead to higher responses from your trade show activities.  These include pre-, during, and post-show strategies.